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A Cloud Self-Provisioning Reality Check

To the cloud we go. At Nemertes Research, we just completed our 2011 enterprise IT benchmark study, and we find very high interest in private clouds. In fact, 35 percent of the 240 organizations...

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5 Steps Toward Making IT Automation Work

We intuitively understand that IT automation should boost business operations and speed processes. But as someone who has worked in operational excellence and business strategy for 20 years, I also...

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New Tech, New Business Conversations

Even if you're not an aggressive user of cloud services, the burgeoning attention to cloud has a profound impact on the way you relate to your internal business clients (end users and business-unit...

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